ABC
Agent Booking Commission
ADAAG
Americans with Disabilities Act Accessibility Guidelines
ADR
Average Daily Rate
B&B
Bed and Breakfast
BEO
Banquet Event Order
BTL
Below The Line
CBT
Certified Business Travel
CFS
Complimentary Food Service
CHT
Certified Hospitality Trainer
CIS
Canton Island Airport
CMP
Certified Meeting Planner
CRM
Customer Relationship Management
CRO
Central Reservation Office
CSM
Convention Services Manager
CVB
Convention and Visitors Bureau
DMC
Destination Management Company
DMF
Destination Marketing Fund
DMO
Destination Marketing Organization
EIB
Event Incentive Budget
EMS
Event Management Software
F&B
Food and Beverage
FAM
Familiarization Trip
FIT
Free Independent Traveler
FTW
Free Time Window
GDS
Global Distribution System
GOPPAR
Gross Operating Profit Per Available Room
HACCP
Hazard Analysis and Critical Control Point
HH
Happy Hour
HMT
Hotel Management Team
IATA
International Air Transport Association
IHG
InterContinental Hotels Group
JTB
Japan Travel Bureau
LOS
Length of Stay
LRA
Last Room Availability
LTV
Lifetime Value
MICE
Meetings, Incentives, Conferences, and Exhibitions
MOT
Moment of Truth
NDC
New Distribution Capability
NPS
Net Promoter Score
OTA
Online Travel Agency
PMS
Property Management System
POS
Point of Sale
PRM
Preferred Rate Manager
PSS
Passenger Service System
QSR
Quick Service Restaurant
RED
Revenue Enhancement Directive
RevPAR
Revenue Per Available Room
ROS
Run of Show
SAF
Sustainable Aviation Fuel
SIP
Seasonal Incentive Program
STA
Scheduled Time of Arrival
STC
Standard Travel Commission
STR
Smith Travel Research
TMC
Travel Management Company
TPG
Tour Price Guarantee
USP
Unique Selling Proposition
VLM
Visitor Length of Market
WAC
World Airline Certification
WC
Walk-in Customer
XPX
Experience Perception Index
YRS
Yield Rate Strategy
ZBP
Zero-Based Pricing